LEGAL

CREDITS

Concept and production:

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INFORMATION REGARDING ONLINE DISPUTE RESOLUTION PURSUANT TO ART. 14 PARA. 1 OF THE ODR (ONLINE DISPUTE RESOLUTION REGULATION):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.